July 14, Baton Rouge
7:30 a.m.-5 p.m., Baton Rouge Marriott. In this program, participants will examine the proven model for delivering world-class guest service and discover how attention to detail creates a consistent, successful environment for both employees and customers. Presented by the LSU E.J. Ourso College of Business, this program is for managers and those interested in benchmarking the business practices behind the highly regarded reputation Disney has for excellent customer service to ensure quality service experience within their own organizations The admission price is per person and includes registration, program materials, continental breakfast, catered lunch and two catered breaks. Standard admission: $399 per person or $329 per person for 8 or more. Early Bird admission: $349 per person. More information is available here. For questions about the program, fees, or substitutions, call (225) 578-9132 or email firstname.lastname@example.org.