Louisiana’s utility regulatory agency will begin hashing out complaints over Entergy’s response to Hurricane Isaac today. The Public Service Commission is conducting a hearing as it considers whether to level any penalties against the company for a flawed response. More than 900,000 utility customers—or 43% of homes and businesses—were left without electricity after Isaac crawled ashore Aug. 28 in south Louisiana, bringing days of high winds, rain and flooding. Commissioner Eric Skrmetta of Metairie, who proposed the investigative hearing, says he wanted to look into pre-storm preparations. He represents some of the parishes hardest hit by the storm. Entergy’s customers made up 787,000 of the 900,000 who lost power after Isaac hit the state. The company acknowledged poor communication with its customers during Isaac’s passage.
PSC looks into Entergy’s response to Isaac
Sign up for the free Daily Report email – local news about the people, companies and issues that impact business impact business in Baton Rouge and beyond.
