It’s taking longer to get drive-thru orders this year, as restaurants deal with labor shortages, USA Today reports. A study released recently by SeeLevel HX, a customer experience measurement company, found wait times for receiving a drive-thru order increased by more than 25 seconds in 2021. The study classifies the total time customers wait for
It’s not you, restaurant drive-thru wait times are getting longer
Sign up for the free Daily Report email – local news about the people, companies and issues that impact business impact business in Baton Rouge and beyond.
