COVER STORY – Page 18
PUBLISHER’S VIEW
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6 Xxxxx
STARTUP
8 The Big Story
9 Zoom
10 Digital Business Report
12 Face-off
14 Public Record
15 Best Advice
16 Franchisee
17 Index
NEWS
24 In the driver’s seat
Bob Mirabito came to the Capital Area Transit System two years ago as an outsider with no mass transit experience. Today, he’s making things better, but making enemies along the way.
FOCUS: Human resources
28 Termination trepidation
Proceed with caution when firing an employee, experts advise.
31 Building employee trust
THE LISTS
32 Staffing companies
34 Employee benefits companies
VIEWPOINT
36 The Big Picture
37 Inbox
YOUR BUSINESS
39 Company News
40 Flashback
41 Moving Up
42 E
