COVER STORY … 43
PUBLISHER’S VIEW
6 Xxxxxxxx
STARTUP
8 The Big Story
10 Digital Business Report
12 Zoom
14 The Interview
16 Public Record
18 Quotation Marks
19 On the Road
21 Best Advice
22 Pay It Forward
24 Who’s on the Board?
25 Evolution of an Idea
27 Voices
29 Case Study
30 Tip sheet: Entrepreneurship without an MBA
31 Tip sheet: Cybersecurity
33 Big spenders
34 Animal kingdom
35 Data bank
36 Real Estate
NEWS
130 Downtown dwellers
Some 2,000 new residential units are coming to Baton Rouge’s central business district. Four pioneers open their doors and share their stories of what urban living is really like.
138 End times
More and more viewers are foregoing the cable cord. What might it mean for Louisiana’s biggest providers?
143 Have what it takes?
10 signs you know you’re an entrepreneur
148 The Chicken Shack
The Delpit family eatery is still going strong after eight decades.
150 The lost highway
I-49 South has been in the works for decades. But the $3 billion project is coming together, mile by mile.
155 A customer service playbook
Learn the secret to gaining and retaining patrons from six companies known for treating them right.
162 They weren’t born here
Chances are if you live in Louisiana, you’re a native, born and bred in the Bayou State. But if not, consider yourself a rare find.
164 The 30-year delay
Baton Rouge businessman Sidney Longwell has been trying to drill for oil on his Montana lease for decades. AÂ federal judge in Washington, D.C., has declared government handling of the case a “nightmare.”
166 Q&A: LED’s Kathe Falls
The state’s new international commerce guru talks about bringing foreign direct investment to Louisiana, the impact of Cuba and the Panama Canal, and boosting bulk cargo opportunities.
171 The avaiators
These Baton Rouge professionals have a second expertise—as pilots.
176 ‘Rusty gold’
As junking and repurposing grow trendy, dealers find success in vintage wares.
180 Senior housing
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188 Pellet Power
European demand for wood sparks growth in Louisiana’s forestry industry. But is it sustainable?
190 Eye in the sky
One south Louisiana firm has the go-ahead to fly drones for commercial use.
194 Hotel row
Livingston Parish has 11 hotels, with more on the way. Can the market support it?
198 Operation Starship
Elite education opportunities have helped stem the loss of students in Iberville’s public schools.
202 Better together?
The rise—and fall—of co-working spaces in Baton Rouge.
206 When disaster strikes
Take it from a Baton Rouge business who has been there: The best way to handle an emergency is to be prepared.
VIEWPOINT
212 The Big Picture
214 Inbox
YOUR BUSINESS
217 Company News
222 Flashback
222 Moving Up
226 E
