After record holiday online sales, which hit over $20 billion from Black Friday to Cyber Monday, retailers will have to prepare for the inevitable return season, Inc.com reports.
OfficerReports, a Baton Rouge software startup that helps security guard companies manage remote employees, is getting a funding boost as it expands to work with other types of businesses.Â
Budget airline carrier Frontier Airlines got rid of its phone number for customer service last month, leaving customers to use chat functions or social media to resolve issues.Â