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Business today moves at a steady clip. Any snag in the process can throw off productivity and cost money. Advanced Office Systems (AOS) has tools its team can deploy to help customers avoid common delays in a day’s work.
Advanced Office Systems provides resources that increase efficiency and profitability for its customers. The team offers IT solutions, print management and document imaging services, along with office equipment and medical billing services.
Asset management handled by Advanced Office Systems proactively tracks equipment functionality. The minute a printer is low on toner or has a technical issue, the AOS team gets an alert and sends help. The team’s rapid response time can correct a problem before the customer discovers there’s issue in the first place.
“We will know if a printer is broken or needs service in most cases before our customer will, which allows professional technicians to respond to those needs quickly,” says P.J. Pokorney, COO.
Advanced Office Systems automates the process of servicing printers and copiers serviced. No more calling in service tickets or meter reading. All the necessary information is directly connected to the team. This means if a customer is low on toner, AOS gets an alert and sends more toner before the first faded page prints.
Customers often have networks of small printers that creep up in numbers and operations cost. The AOS team uses a Print Tracker system to help customers reduce costs by bundling service on many printers or consolidating printing onto fewer, multi-functional machines.
Businesses that require a high volume of documents can run the risk of losing access to those documents for a host of reasons. Advanced Office Systems provides customers with a modernized approach to document storage and preservation. Its Laserfiche system helps businesses access libraries of needed information even when disaster strikes.
“We can get customers back up and running the next day after a fire or flood and they won’t lose a step because all their documents are in the Laserfiche system,” Pokorney explains. “Our customers won’t lose any productivity or critical documents that would have disappeared if they didn’t have this system.”
The Laserfiche system from Advanced Office Systems doesn’t just create a document library. It also helps create a digital workflow that promotes business process efficiency. The AOS team will use Laserfiche to analyze the way documents move through a company’s processes. Then the team can replicate that process in a digital format and make documents secure and trackable, and clear up inefficiencies in the workflow.
Advanced Office Systems serves the state of Louisiana from three locations in New Orleans, Baton Rouge and Alexandria. Team members pride themselves on responding as quickly as possible, even within the hour for local service.
“We take a proactive approach in everything from preventive maintenance to resolving issues,” says Pokorney. “With Advanced Office Systems, customers can rely on us as experts in both technology and service at any point.”
Learn more at advancedoffice.com.
