Retailers increasingly telling customers to skip returns

Retailers have a new message for consumers looking to return an item: Just keep it., Walmart and other companies are using artificial intelligence to decide whether it makes economic sense …

Already an INSIDER? Sign in.

We are glad you enjoy reading Business Report.

Continue reading this story and get ACCESS to all our content from any device with a subscription now.

  • Get access to more than a decade of story archives.
  • Get access to our searchable data center of TOP LISTS.
  • Get exclusive content only available to INSIDERS.