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Diners are phoning it in

Restaurants, facing staff shortages and wanting to improve efficiency, have invested in online options for the placing of to-go orders, but many customers still prefer the old-school method of using the telephone.

Karen Peterson of Cou-Yon’s BBQ logs in a to-go order being placed over the telephone by a customer. (Don Kadair)

Restaurants, facing staff shortages and wanting to improve efficiency, have invested in online options for the placing of to-go orders, but many customers still prefer the old-school method of using the telephone.


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