Baton Rouge insurance companies simplify insurance on updated mobile app

As the final weeks tick by until the acquisition by Tennessee-based Unum become complete, Baton Rouge-based sister companies, Starmount Life Insurance Company and AlwaysCare Benefits Inc. have announced an upgrade to the company’s mobile app that is designed to simplify dental and vision insurance.

“Health technology and apps are a dime a dozen, but very few dental and vision carriers have focused on creating mobile applications that make benefits simple to understand and easier to use,” Andrea’ Devall Randall, a spokeswoman for both companies, says in an email.

Using customer feedback, in-house app designers updated AlwaysAssist, which launched in January 2015 and is available on iTunes and Google Play, to help people better understand their plans and offer faster customer service and response rates to queries.

“The expanded features, streamlined menus, and mobile-optimized content simplifies the way our members access and use their dental and vision benefits and claims information,” says Starmount and AlwaysCare COO Rob Keene.

The announcement comes two weeks before the acquisition of both companies by Unum becomes official. Unum is acquiring Starmount for $127 million plus net assets.

Starmount covers more than 940,000 lives nationally, manages in-force annualized premiums in excess of $180 million, and has access to significant national dental and vision networks.

Starmount, which was founded by the Sternberg family in 1983, will remain headquartered in Baton Rouge. The company is licensed in 49 states and the District of Columbia, and markets individual products under the Starmount Life brand, including dental, vision, life and accident. Its group and voluntary benefits are marketed under the AlwaysCare Benefits brand and include dental, vision, life, disability, critical illness and accident.

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