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Like sports, business is a competitive game

I love the idea of the customer experience engine. But an engine is not the only useful metaphor for thinking about how to upgrade...

Unleashing your inherent greatness

“It’s easy to find the talent. The key is to find out what’s inside them.” Colorado Rockies senior director of scouting Marc Gustafson told me...

Scott Wozniak: The right seeds for a business to succeed

I talk a lot about how building a business is like building an engine. I even wrote a book on it. But an engine...

The unseen advantage of playing where others are not

A few years ago, my friend’s triplets were looking for a way to earn some money. They settled on a lemonade stand—with a twist....

How to keep things running like clockwork when you’re traveling

Rare is the executive who doesn’t sneak in at least a bit of work while they’re traveling. If you must do it, Inc. magazine offers a few best practices.

Whitney Johnson: Imagining the job that doesn’t exist—yet

Over the years, I’ve talked to many people who landed a job that didn’t exist until they imagined it into being. My first guest when...

Jon Gordon: Struggle leads to strength

My wife calls me ChatJG because whenever she asks me for the right words for one of her social media posts, I can spit...

Employee retention starts before you make the hire

For employers, managing the employee experience is an important part of getting them to stick around, and that process should start before you even...

Unlocking your potential: The unsung heroes of everyday mentorship

AN INSPIRING, CAPABLE mentor is one of life’s great gifts. Few of us will achieve our ambitions without the hands extended to give us a...

Why integrity matters

SPEND JUST A few minutes on social media and you will see a lie that is pervasive in our society. The lie says that...

Want to better manage your life? Manage it as a portfolio of S-curves

WHETHER YOU HAVE money in the market or not, you are an investor—and your most important portfolio is your life. But how do you construct that...

11 traits of the best

IN ADDITION TO speaking to a ton of businesses, hospitals and schools I also get to work with a lot of college and professional...

Losing your job is a new beginning

I WAS FIRED ONCE. I’m not talking about being caught up in a massive layoff (though layoffs can be similar) where hundreds or even thousands...

Purpose-driven goals ignite success

FOR YEARS I chose Organic Valley milk over other brands in the supermarket. I had no idea why until I spoke at their remote...

Feedback is necessary for growth

Feedback, both giving and receiving it, can be difficult, but such personal disruption is important for growth.

Exercises to develop a more connected team

John Gordon: If you want a more committed team, then you must have a more connected team. Here are some exercises to build your team.
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Incorporate work tactics for a happier home

Frustrated by the hectic nature of home life, especially when the kids are out of school? Try organizing and managing like you're at work.
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Positive leadership is a competitive advantage, embrace it

Positive leadership is not only essential, but also a competitive advantage. And you and your team need it now more than ever.

How to respond to social media complaints and mend relationships

Rather than recoiling from social media complaints, Stafford Wood suggests it's an opportunity to repair a damaged relationship.

Want to develop better habits? Start small

Start small when working to develop better habits and always remember to celebrate the success of progress.