Entergy warns utility customers of billing scam

Entergy warns utility customers of billing scam




Entergy Corp. today began warning utility customers not to fall for a scam where people claim President Barack Obama is providing credits or payments toward bills. The company says more than 2,000 customers—mainly in Louisiana but also in Texas—have been affected. No instances have been reported in Mississippi and Arkansas, but Entergy is also alerting customers there. Under the scam, customers are asked to provide personal information that could be used against them, officials of New Orleans-based Entergy say. They also warn that payments made using bogus instructions won't process correctly. Entergy says it's identifying affected customers by looking at electronic payments that didn't process. Entergy spokeswoman Mara Hartman says the company is working to correct accounts and remove bad payment fees. She says no scammed customers will be disconnected.



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